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Incoming callers occasionally get "no longer in service" message.

I've been told by several friends and family that sometimes when they call me they get an error saying that my phone number is no longer in service. If they call back, they might get it a couple times in a row before the call will connect. This happens when I'm in multiple locations, so it doesn't appear to be a signal strength issue.

Comments

Ann154

Are they dialing the full ten digits to your number?

GREYMONK

Yes. I live in an area where the full ten digits is required for local calls, and one of the persons who frequently gets this message is out of state and has to anyway.

naansalad

if that person on diff carrier and calling you and roaming .call can be routed to wrong carrier or phone number .on your side don't see any issue .......but again it's a cell phone and thanks to 21st century anything can happen :smileyhappy:.

GREYMONK

One of the persons telling me this happens is a person not only on the same carrier, it's one of the other phone numbers on my plan.

Verizon_Support

We certainly want to make sure that you can stay connected with the people that matter most to you as I know the importance. Have you ever forwarded your number in the past? Are you still able to receive voice mail as normal when you miss a call?

YaleK_VZW

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

GREYMONK

I don't think I've ever forwarded this number, but it's possible. When callers get this message, they do not get the option to leave a voicemail, it's as if the phone number does not work at all. But if they call back right away, they can usually get through, though it might take a few tries.

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