Since the oreo update I have a constant notification to turn on wifi calling. After googling for a solution I have decided I do not want to turn it on and accept the permissions in order to turn the notification off. Is there another way?
Hello VALJOH39,
I know this has been said before, but I'm so sorry you're experiencing this issue. I have completed some research on this subject, and Here is what we have found about the notification:
For devices that have Wi-Fi Calling turned ON by default, and for devices updated to software that has Wi-Fi Calling ON by default users will be prompted to activate Wi-Fi calling or confirm the E911 address. The notification cannot be removed by swiping and must be selected for the user to either walk through the Wi-Fi Calling activation, or to decline activation using the following processes:
If you have had Wi-Fi calling turned on before and an address is saved for E911 (check here: https://www.verizonwireless.com/support/knowledge-base-201651/ , you will be prompted to select 'Cancel' or 'Save' on the Wi-Fi Calling E911 address screen. If you do not select 'Cancel' or 'Save' on this screen the notification will continue to display. This is the reason you keep seeing it.
If you have never had Wi-Fi calling turned on before OR if the E911 address on file cannot be found, the users should be prompted to select 'Cancel' or 'Continue' on the Activate Wi-Fi Calling screen. If the user does not select 'Cancel' or 'Continue' on this screen the notification will continue to display to the user. Pressing 'Cancel' will prompt a display advising you that Wi-Fi Calling is OFF. Pressing 'Continue' after accepting the Terms and Conditions (check box) will move you to the Emergency Location Information (E911 address) screen. You would then need to complete the form with an address that can be identified in the E911 database, and press the 'Save' button.
I hope this information is helpful,
Christina_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I certainly understand the benefit of being able to use the Wi-Fi calling feature, MARINEALPHADOG. I am afraid there is not an alternative way of enabling the Wi-Fi Calling feature. Is there a specific reason you are not looking to enable the feature on the phone?
Greg_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Please keep us updated on your results after taking these steps.
MatthewG_VZW
I have had two Verizon reps try to rid me of this bothersome notification. It is still there, albeit smaller. I have tried choosing it and cancelling and that does not work. I have tried going to apps/wifi calling but I don't have wifi calling in my apps. I looked into the pull down apps and it doesn't have an icon there. I have the possibility of needing it, but I don't want it and it has messed up calls within my home, making me retreat back to the kitchen to be able to make a call. It is a dead app; it's not pining for the fjords; but it is nailed to my main screen and I want it gone.
We apologize to see this notification is bothering you, VALJOH39. It's important that your calls at home sound crystal clear. May we ask which device you have that just received the Oreo update?
From there we can check on a solution to get this notification removed. We look forward to your reply.
Tamara_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I have the same problem on my Galaxy S8. I do not need or want wi-fi calling, Yet I can't get the "Wi-Fi Calling Tap here etc" notification to quit poping up. It is very very annoying.
I get the feeling it's more so they get the permissions than we get the
feature.
Galaxy note 8
On Tue, Jul 10, 2018, 05:25 vzw_customer_support <forums@verizonwireless.com>
I certainly understand how bothersome unwanted notifications are, Sherry4f. I would be glad to further assist with regard to the WiFi calling notification that you are seeing. When researching this issue, I have found that this is a new message that has been popping up with the Google Oreo update across all providers. This issue has already been escalated to our forum moderators for more information as well. We have found that these notifications are working as designed with the new software update. It was created to advise users that it is an available option and it cannot be disabled.
There is a way to remove the notification from your screen. When you see the notification, please click on it as if you are going to be enabling WiFi calling. At the point where you are prompted to enter your E911 address, check to accept Terms and Conditions and then select "cancel" to exit. This will clear the notification for you. Does this help?
Lauren_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I appreciate the phone model and all your efforts to correct this notification issue, VALJOH39. I can easily see how this would become quite tiresome at this point and that you want the notification gone. Let's move forward so we can get this corrected together. Are you now currently using Wi-Fi Calling on your Note 8? Have you attempted to enable Wi-Fi Calling On/Off in your settings?
Please reference the link below for how to activate Wi-Fi Calling on your device. You may always turn the feature off should you choose not to use it, although this is a free feature that will enhance and provide you with better phone calls when connected to your home Wi-Fi. Please keep us posted on any changes. http://spr.ly/6580DUbXp
AlanS_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I think I made it clear that I do not want wifi calling. Turning it on ( and agreeing to the service terms) just to turn it off again is ludicrous. The notification, without any intervention by me, has disappeared for 2 days from my phone. I even booted it to see if it was a fluke, but it has not come back. While I am pleased I don't have to look at it anymore, as a computer help desk professional I want to know what was done as I am sure everyone else here who posted would like to know. Now if I could just get Bixby to leave........permanently.
Oh, and to be clear, all of the wifi calling switches were turned off my the reps and it still showed up.
Well, that didn't last long. It's back.
VALJOH39
Lasina_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Wow, getting back to this thread is a massive headache. My phone was recently "down the line" upgraded. That is when this started. From other posts I have seen it's been going on for awhile. The phone was updated to N950USQU4CRF3 on June 29,2018.
Content modified as required by Verizon Wireless Terms of Service
We appreciate the details. Having the latest update on your phone is recommended for optimal performance. Please go into settings >> apps >> WiFi Calling >> Notifications to remove all notifications from WiFi calling. For system apps: Go to settings >> apps >> tap the three dots on the top right >> select Show System Apps.
Monica_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
ok. I think I said before that I do not have a "WiFi Calling" choice under just apps so there was nothing to do there. I went into system apps and cleared cache and data from storage and memory. Under app notifications for Wi-Fi Calling in the system apps area, I chose Force Stop. Icon badges is on (I don't know what that is) and Wi-Fi calling was off. As it was not at the time giving me the notification today, I booted (stop not restart) my phone to check to see what would happen. So it wasn't giving me the message before the boot, but it is now after the boot. So I cleared the cache's again, did a force stop, and restarted (not stop). It did not come up right away, but it came up.
I have waited to respond as I have had the notification go away and then come back before. It has now been days and it has not shown up. I have turned wifi on and off a few times and I have booted the phone a few times and it has not come back. I did not have an address on file for E911 and received an error when I followed that instruction. I then went on to accepting the Terms and Conditions and to the E911 address and cancelled from there. I am highly annoyed that I had to *accept* the Terms and Conditions to get rid of this even when all of the setup items were turned off. If I cancelled, then am I still subject to whatever I agreed to in the Terms and Conditions? How much data are you mining from me because I had to agree to your terms?
Good morning VALJOH39! We sincerely apologize for the inconvenience receiving the error message constantly. Do you recall if the issue started to happen after a new application download or software update? What model is your device?
Maria_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I want to make sure we take all of your concern as priority one. I see you asked if you were to cancel would you be subject to whatever you agreed to with terms and conditions. I wanted to ask if you could clarify more on what are you asking when you say canceling? I know the system update has been troublesome to you, I want to make sure you feel more comfortable with it.
Veronica_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I cannot reproduce it now, but to the best of my recollection I clicked on the notification; I agreed to the terms of service; it asked me for an address for ?e911? and I chose “cancel”. Now, since I agreed to the terms of service, am I now bound to those terms even ‘tho I stopped the process? I don’t suppose that there are any different terms than the usual ones I have already been forced to agree to, but since it’s asking I have to assume that there just might be something more invasive in these terms? BTW, getting to this thread is unnecessarily difficult. Not only that, since you have marked it as answered there is no box for reply/post.
If I am using my cell phone, I am not at my home address. That info would only delay 911. Makes NO sense to have my "911 address". If I am using a "hot spot" again, not useful for 911. And I wouldn't know the specific address.
We appreciate the details. Having the latest update on your phone is recommended for optimal performance. Please go into settings >> apps >> WiFi Calling >> Notifications to remove all notifications from WiFi calling. For system apps: Go to settings >> apps >> tap the three dots on the top right >> select Show System Apps. Monica_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
[Please go into settings >> apps >> WiFi Calling >> Notifications to remove all notifications from WiFi calling]
This is NOT in my apps. I did a search and got "no results" for WiFi calling.
I tapped the three dots. System apps. Went in and found "Force Stop". Notifications are still allowed and if I tap that, it goes to "Sound and pop-up on screen" which is already off. There does not appear to be an option to turn off notifications. Not cool. Not customer friendly at all.
I am hoping that the force stop will stop it. Extremely annoying and I end up using Airplane mode which is unacceptable as I then don't receive messages.
I also noticed that it says it's used 10MB/3.0 GB used on average in last 3 hours. This is a problem. I am NOT on the phone that much.
I want to be sure that you have the information that you need with regards to WiFi Calling, Teresa689. When using WiFi Calling, an address needs to be entered for 911 purposes in a situation where you are unable to provide your location to the 911 operator and to route your call correctly. This will come into play when cellular service is not available because your phone will revert to cellular service for calls when available. So in the example provided, if you are at a public WiFi hotspot that's in a service area and you have to call 911, your phone will revert to cellular for the call. The 911 address entered for WiFi calling will not matter, cellular towers will be able to find your location if you are unable to relay these details to the operator.
Please use the following link to review additional information regarding WiFi Calling: http://vz.to/2pY7Azy . Check out #5 under Wi-Fi Calling Setup and Use for additional details about connecting to cellular. In addition, #1 and #6 under Emergency Address will provide additional details regarding the WiFi 911 address. WiFi Calling uses a very small amount of data when in use. Check out #3 under Pricing for additional details. Does this help clarify things for you?
Go to Apps, then to dots in upper right corner, system apps will scroll down, select system apps, find wi-fi calling, disable sound & notifications.
I have opened up system apps but wifi calling is not one of the options
MadHatter420666, we want to make sure that you can enable your Wi-Fi calling ASAP. Let’s go over the steps together. What type of phone do your currently have?
SeanC_VZW
It's been a year and I was wondering if you've had any breakthroughs. My notification is ALSO pinned to my home screen and Verizon can't fix it, as they say it's a Motorola issue. If you've been able to remove this silly thing, I'd love to know your secret.
The notification will continue to keep popping up even after declining. Usually at 3am waking you up.
Go to settings
Apps
Verizon app
Disable or disable notifications
Sleep peacefully.
This also disables their annoying VZ protect auto device notifications that make google searches randomly reset and block search bars.
I have a question for you Greg.
I can not find any information on this question.
If I turn on wifi calling, and later am in an area with no wifi or I turn my wifi off. Can I still make and receive calls?
I would think that a lot of people would want to know the answer to that question.
DwitDwit
You're in the right place for answers. Wi-Fi Calling is a High Definition voice service that uses a High Speed Internet connection to let you make and receive calls over a Wi-Fi network. If Wi-Fi isn't available, then you will need to connect to cellular service to place/receive calls. Does this address your concerns?
For more information regarding how Wi-Fi Calling works, click the link below:
https://www.verizonwireless.com/support/wifi-calling-faqs/#eligible
LasinaJ_VZW
You cannot force stop this app ..... annoying as heck, have tried several times....
gharden, we never want anything to be annoying. Allow us to help with everything. You are commenting on a thread about Wi-Fi calling notifications. Are you having trouble with Wi-Fi calling? If so, what's exactly is going on? What exact app are you referring to that you cannot force stop? Please share more details so we can assist you. Thanks! AliciaD_VZW
I had this problem for a long time, then I updated or deleted or changed something and it went away. So I thought it was fixed. After the last update it came back and here's how I got it to go away:
You're welcome
As a valued customer, your concerns are our concerns too. We're sorry to hear that you're experiencing problems from viewing a constant Wi-F Calling notification to your device, and we'll be more than glad to assist you. Thank you for providing detailed information. Since we'll need account-specific details from you, we're requesting your permission to gain access to your account Please check your Inbox as we've sent a Private Message to you regarding on this topic:
http://spr.ly/6604GpZVu
RobertC_VZW
