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my lg g6 wont fast charge i have to wireless charge it.

the phone works besdes the charging issue i have the protection plan. the more i search online the more i see this is a common problem what do i do? and do i need to pay anything out of pocket considering this is looking more like a manufacturing problem.

Comments

bearone21

are you using the original charger??

Verizon_Support

Aris89, having that charge is absolutely necessary. Let's get to the bottom of this. Have you added and new apps, games or software recently? When placing the phone in safe mode, by following the steps at https://www.verizonwireless.com/support/knowledge-base-210762/ and then attempting to charge, is there any change? When was the phone originally purchased? Is there any damage to the phone, loose or discolored ports?

LorenB_VZW

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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