How may I get in contact with someone other than the 800 number customer number to file a formal complaint? I have been lied to by multiple employees with the issue that I am having. I would rather not post them publicly for all to see.
You can send your complaint to-
Verizon Wireless HQ Dispute Resolution Manager One Verizon Way, VC52N061, Basking Ridge, NJ 07920-1097
This is alarming that you're having these concerns. Allow me to step in and assist you further. Please share further details. I'm here to help.
KristieQ_VZW
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