I recently lost my discount on wireless service as I am retired. the cell phone bill is now not competitive. i was in a contract service but as these rules have changed (price) will I be charged fees for canceling my service contract early?
If you're no longer under contract (i.e., you're 'month to month'), there is no Early Termination Fee.
If you are still under contract ... If you cancel a line of Service, or if we cancel it for good cause, during its contract term, you'll have to pay an early termination fee. If your contract term results from your purchase of an advanced device, your early termination fee will be $350, which will decline by $10 per month upon completion of months 7–17, $20 per month upon completion of months 18–22, $60 upon completion of month 23 and will be $0 upon completion of the contract term. For other contract terms entered into on or after November 14, 2014, your early termination fee will be $175, which will decline by $5 per month upon completion of months 7–17, $10 per month upon completion of months 18–22, $30 upon completion of month 23 and will be $0 upon completion of your contract term. If you cancel service, you may have to immediately pay off the remaining balance on any device agreement. Cancellations will become effective on the last day of that month's billing cycle, and you are responsible for all charges incurred until then. Also, if you bought your wireless device from an authorized agent or third–party vendor, you should check whether it charges a separate termination fee.
Customer Agreement | Verizon Wireless
You're either in a contract or not, employee discounts have nothing to do with it.
I am sorry to hear that you are considering leaving the Verizon family, KATMAR77. I certainly understand the importance of knowing what options and impacts would occur if you changed carriers. I can definitely assist. So we can take a look at your account, I have sent you a Private Message so that we can go over all the details.
Greg_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
