Since the last upgrade, I cannot use play store or the apps to make updates or install new apps
Dacyoung58, we can't have you miss out on the Play Store, especially with so many great apps to use. Let's help get the Play Store working once again. First, we'd like to ask a few questions to gather more information on the issue. What make/model phone do you have? What happens when you try to open the Play Store? Which upgrade are you referring?
Steven_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
are you signed in to google?
