I upgraded to an iPad pro. But decided to keep my old device instead can I just return the item to a Verizon store?
We want you to be able to keep the device you want. There are different options to return your device depending on how it was purchased. Find out some of our options to online purchase or by the phone purchases by following this link, https://www.verizonwireless.com/one-support/return-procedure/. Let us know if there are any further questions.
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If you purchased it from a Verizon store and as long as it was purchased less than 14 days ago. There will be a restock fee.
