The Presidential Alert message will not disappear from my phone. It activates after every phone call and text message.
The message clearly states that NO ACTION IS NEEDED.
Why does this alert persist on my phone?
Every time it reoccurs? Yikes! How are you dismissing it? Which phone model do you have? Have you tried reseating the SIM card and rebooting the phone to see if that helps?
I take no action, as the message says no action is needed.
LG G5, Android 8.0.0
The alert happens every time I end a call. It isn't alerting on the text messages at this time, only for the first few days.
I have powered phone off a few times, with no change.
have you clicked ok??
Nowhere on the screen is the word OK. So, no, I haven't clicked OK.
Did you click on "Dismiss"?
Nowhere on the message is the word dismiss, therefore I can not click it.
KEVINREVIN, we understand your concern with the Presidential Alert constantly going off. Have you attempted to restart the device in Safe Mode? Additionally, we do recommend reporting this to FEMA so that they can look into this with you. You can send them an email here: FEMA-National-Test@fema.dhs.gov.
EllisandraC_VZW
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