I am trying to activate Apple Music Subscription on my daughters phone, but only the "Radio" function is working. She cannot play any songs that are downloaded to her library, nor the songs she searches for. Please HELP!!!
Thank you for reaching out to us! We understand just how important it is to have all of your applications up and running as they should be. Let's gather a bit more information. What's the make and model of your daughter's phone? Have you tried to uninstall and reinstall the app?
TabithaJ_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Doc_Holiday,
Congratulations on that plan change. I know Apple Music can be a great reason to make that switch and I hope you're enjoying it. I've been listening to music through it a lot myself. You won't need to do anything. Because you moved to Beyond Unlimited you will be automatically moved to the included feature when your 6 month free promotion ends. Does this help?
AndrewT_VZWIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I am confused. It still shows 9.99 under itunes. How does Itunes know it's free and to not bill me if I don't change it?
