LGG5 Video Chat Issues

MRSCUCCH

My LGG5 needed a full factory reset after the last system update.

I lost a lot of contacts, photos & videos even though I had them set up to backup frequetly.

Now, when I am texting someone in messanger, the phone is calling the contact for a video chat.

I dont even realize it has done it, until I hear the other person talking after I put the phone down.

I looked at my settings and video chat is turned off so what the heck?

Verizon_Support

MRSCUCCH, we're sorry to hear that you're having multiple issues with your phone since you updated the software; we're here to help. We would first like to investigate your message concern. Which text message application are you using (Message+ or the stock application)?

 

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