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I'm getting this pop up "LTE calls turned off, Verizon has turned off LTE calls on your account."

DUABAR39

I have called support twice with this issues. The last time, support had me do a reset. This still did not fix the problem. I also get another pop up saying "Activation Required - Dimiss." Then it goes to the "hello" screen. I don't understand what the issue is.

Duane

Comments

Verizon_Support

Thank you for bringing this to our attention, Duabar39. What is the make and model of your device? What additional steps have you taken to troubleshoot this concern?

MatthewI_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

buffasaur

For me, it's an iPhone 7/128. The result has been that it drains power quickly

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