I currently have 5 lines for my family and we have had the phones paid for for a while now. Unfortunatly phones are not made to last forever and they need to be replaced again due to storage limitations and battery life not being there anymore. I see that im eligible for an upgrade on all lines but i dont see what exactly the upgrade is when im being charged full price for the phone plus additional fees for haveing it turned on and access?? I pay hundreds of dollars a month but a billion dollar company cant meet in the middle with any equipment? Why stay?
