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Considering switching to xfinity mobile. Anyone done that and have regrets?

I have been with Verizon for probably ten years, I love the service but the bill is becoming too much. Every month we get close to our data max and about five days before the bill is due I have to throttle our network which basically makes the phone useless so I dont go over the data and end up with a surcharge ($15 per gig)

Right now, we have the 8g plan which seems to be right on the edge of what my family needs, the next plan is unlimited but it will drastically change my bill and I dont want to do that. I have a few friends that have switched to xfinity mobile and the its $45 per month per line for unlimited data on the verizon network.. seems like a no brainer. To go unlimited on verizon is like $80 a month per line.

Looking for opinions.

Thanks!

Rich

Comments

ropeguru1

Just remember that MVNO's are typically the first ones throttled when there is congestion on the tower. Also, and this highly depends on the Verizon coverage where you live and travel, you will lose any roaming that Verizon has with other carriers.

Verizon_Support

Hold the phone, richgill21! We'd be sad to see you leave the Verizon Wireless family after 10+ years for something much different. I know that having more than enough data to last all month is essential. But, also having a plan that stays within your budget is important too. Has there been a recent change in the way the cellular data is being used on your devices? To help save on monthly data, do you have the ability to connect to Wi-Fi service while at home or work? Please keep us posted.

KevinR_VZW

richgill21

Well, not that I know of but its my wifes phone. She does alot of activites with my daughter so I assume its social media and thinks that draw data.

I cant justfiy spending 15 bucks extra per gig when I can actually reduce my bill and get unlimited. I know there are possible reductions in service quality but as a single income family every dollar counts.

I am open to suggestions though.

mathit

Comcast/Xfinity customer service and support is dead last in the industry. Couple that, with the fact that Comcast routinely raises rates every single year, and it is my opinion that switching would be a disaster in the making.

Verizon_Support

Keeping tabs on the usage can certainly help. Here are a few tools that will help to manage the account: http://spr.ly/6602Elqwq A wireless device is only as good as the network it is on. You can see how Verizon Wireless stacks up by clicking here: http://spr.ly/6603ElqwS I know that getting the best value for your money is crucial. We are constantly offering new plans in order to allow for more use at a competitive cost. Please feel free to use our Account Analysis Tool by clicking the following link, then proceeding with the instructions listed under item eight in the General Information section: http://spr.ly/6604Elqws Please let me know if you have any questions along the way. ChrisM_VZW

Doggo

I have Go Unlimited and while speeds are decent for the most part, it really tanks if I'm at the mall on a busy day. Can't even load up a webpage sitting at the food court.

This is Verizon postpaid. Xfinity is 2 tiers below that. Things are cheap for a reason you know.

Ladydxxxx

I have the same concern but specifically how to move verizon cloud storage items to xfinity cloud. Also does xfinity have daily contact and file backup capability? Thanks

Verizon_Support

We wouldn't want to lose you as a customer and hope to keep you onboard. Please allow us to review your bill to see what options you have. Send us a private message for additional review of your account.

Navygirl1

Please review my bill for options to lower my monthly charges.
Infinity is offering much lower rates

[Deleted User]

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Verizon_Support

As a valued customer, your concerns are our concerns and we'd regret losing you as our customer. We also understand how important it is to keep costs down as well as ensuring that you're subscribing to the best plan to meet your usage needs. Verizon takes protecting our customer's personal and account information very seriously. We'd love to work with you and we provide several options to reach Verizon by visiting our "Contact Us" website at http://spr.ly/6604HeVNA. This will allow us to review your account with you. How does this work for you? -

RobertC_VZW

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