i only see an option to temporarily suspend service for a device.
how do i permanently remove a device and a line from my plan?
To cancel service or remove a line permanently: Call Customer Service at (800) 392-0717, (Mon – Fri, 7 AM - 9 PM, Sat – Sun, 8 AM – 9 PM local time).
From:
Suspend Service FAQs
We work very hard to ensure all our customers receive the service they need, gattman. We can see you posted your question awhile ago, and that tikibar1 has provided some helpful information to answer your question. Were you able to reach us to discuss your options regarding your question about removing a device and line permanently? Is there anything we can do here to help out?
GeorgeS_VZW