Hello Verizon Community:
I am setting up two-step authentication with some financial institutions, and one of then uses short code messages. I am receiving a text message from friends and other sites, but when a short code message is sent, my phone does not get it. After I called the bank, they told me that certain carriers block shortcode msg and that I should call you to find out if there is a setting that needs to be turn on or off.
This afternoon, I called Verizon Customer Support and the representative said that the only thing she saw that could be causing the problem was the call filter. She turned that off, but even with that off, I am not receiving the shortcode msg.
