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Can't add payment method

I signed up for a prepaid plan last month and now I am trying to setup an autopay.

I tried to add my debit card as an autopay payment method but it keeps showing "You cannot add any more funds to your account this monthly cycle." message to me and the card is not being added to my account as a payment method. Why can't I add my card as a payment method?

Comments

Verizon_Support

I think we can get that fixed for you.

What is your phone number, your phone's ICC ID aka SIM number and your account PIN.

ConradC_VZW

Ann154

@vzw_customer_support
wrote:
I think we can get that fixed for you.

What is your phone number, your phone's ICC ID aka SIM number and your account PIN.

ConradC_VZW

DO. NOT. POST your personal information on this public forum.

Fetay6

[Edited for privacy]

mniart1

I have the same problem, all of my cards got the below message.

"Error You cannot add any more funds to your account this monthly cycle."

[Deleted User]

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Verizon_Support

We appreciate the details. How long has this been going on for? CourtneyM_VZW

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