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How do I block calls from bogus spoofed numbers?

Why isn't Verizon blocking obviously fake calls from overseas scammers?

Some calls are even using impossible spoofed numbers - too many or too few numbers.

Also for the past couple weeks I have received voicemails from robocallers without ringing through. The voicemails have a recording of a persons name (possibly the actual person of the spoofed local number) followed by minutes of their menu to press a number to talk to the scammer.

Blocking these fake calls should be part of the basic system.

Help?

Comments

Verizon_Support

me141, I know how challenging it can be to receive unwanted calls and I want to ensure that we're able to explore all our options to manage your calls. Help is here. For best results, I recommend registering with the Do Not Call Registry: https://www.donotcall.gov/ I also recommend signing up for our complimentary Call Filter app: https://www.verizonwireless.com/support/call-filter-faqs/ I'm confident that these resources will be beneficial. Let us know if this helps.

LorenzoP_VZW

me141

In other words, Verizon does not care to move forward with blocking obvious scam calls from fake numbers.

The scam callers don't care about the do not call list other than the do not call list being a list of verified valid numbers to call.

Verizon's complimentary call filter is not available to all verizon customers.

The fake spoofed number calls should be really easy for verizon to automatically block. Unused area codes, local area code then six digit number, local area code then eight digit number.

I get that verizon wants money they can get from and not hurt the economy in India, Pakistan, Indonesia, and the Philippines, but verizon shouldn't be actively helping scammers trying to steal from their customers by not blocking calls from spoofed numbers.

deloused

You can block those specific numbers for free via MyVerizon

me141

Really?

There is an option to block made up impossible phone numbers?

I want to block all calls from unused area codes, unused exchanges, six digit numbers, eight digit numbers.

Ideally there would be a system where caller id numbers could be verified. There are claims by some that verizon is required to communicate all calls under federal rules. It doesn't make sense that a requirement like that wouldn't prohibit filtering calls with obviously fake information.

It could be a bit challenging to determine what calls are valid when legitimate numbers are broadcast, but many numbers broadcast as caller id aren't even valid numbers in our numbering system. Scammers don't need to go to the effort of using real numbers when companies like verizon don't even offer the option to their customers of blocking calls that aren't even possible to be valid.

Verizon_Support

I’m so sorry this is happening to you, me141. Caller ID Spoofing is not something that only happens to Verizon customers. This is an industry wide concern and all carriers are working towards solutions to minimize this inconvenience to our customers. To assist with reducing the number of spoofing calls received, you can subscribe to Call Filter, Verizon's spam protection solution. This was previously mentioned in our other post. You can enroll in Call Filter for just the basics (spam detection, blocking and reporting) for free, or Call Filter Plus for all that and more for $2.99/mo per line or $7.99/mo per account. With Call Filter, you can set up your spam filter to automatically block spam calls (including those that may be spoofed) based on your preferred level of risk or receive real-time spam alerts on your incoming call screen so you can better screen unwanted calls. I hope this helps point you in the right direction. We wouldn't have any other options outside of this. I apologize if this is not a viable solution, but we do appreciate your feedback very much. Was there anything else we can assist with?

AnthonyC_VZW

MrPhoto

This call filter is garbage. I am on the do not call list and have been for a long time with no reduction in spam calls. As far as the Verizon call filter, it is a joke. I signed up for it, and now I am receiving more robo calls then I was getting before I added the call filter. Verizon is not doing enough to address the robo calls for their customers, oh they do offer a more robust filter plus for an additional $8.00 per mo. What a joke, they just want to drain more money out of their customers.

me141

Dear

vzw_customer_support

Community Manager

You do know that not all verizon customers are offered Call Filter?

Mdwy

I have the purchased call filter, started getting repeated phone calls with my own caller ID!

MrPhoto

On top of all the other bogus phone calls now I am getting incoming phone calls from my own phone number. Verizon need to get their act together and start doing something about this problem. It is getting worse every week.

Verizon_Support

We definitely want to do everything we can to reduce the amount of unwanted calls you are receiving. For the time, we cannot avoid spoof calling as there are numerous apps that still allow this. Spoofing is when someone uses another number to mask over the actual number. Have you tried registering for the Do Not Call list? Would you be interested in our Call Filter feature for $2.99 per month? MichelleH_VZW

verizonlovespam

I just love how we have to pay more to verizon for the privilege of not being harrassed.

Brilliant way to earn money until someone puts out a service and cares about the company.

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