I was looking at my Verizon Wireless account because I needed to remove 2 lines. I pay over $300.00 for my lines. I normally do not look at the bill unless I need to either remove something or their is something out of the ordinary. My bill is set up through auto pay. We I came to see 2 charges that I never really noticed for $5.08 sents on 2 different lines. Well back in 2017 my wife had purchased 2 childrens watches at a store in Ontario California. The total paid was about $26.00 looking at my statement from then. My wife had returned them a few days later at a different store and paid a restocking fee. Come to find out they had never been removed off the account. The only thing a Verizon Rep could tell me was that the return was for a Samsung phone. So I asked her when was the phone purchased obviously if the watches were on the account the phone should of been also. She didnt have a purchase for the phone. There is a huge mix up on my account I have been paying for 2 childrens watches for the last 2 years and we do not own them. Trust me Verizon I dont care about 2 watches to lie when I have been paying you well over $300 a month for years. If I would not have looked at my bill my god I would of been paying them for something I havent had in over 2 years. I need to contact Corporate or file a Lawsuit. Hope you are reading this Verizon!
