Child Item

Site Totals

61445 Questions Answered 270 Categories

Cellular signal keeps dropping on iphone 8

I recently switched from T-mobile to Verizon. The verizon signal on my iPhone 8 keeps dropping. I live in seattle city with excellent LTE coverage throughout. If I switch to airplane mode and back, or restart, the signal resumes immediately (with full LTE) and then drops again after a minute or so. It shows "No service".

Verizon has already provided me a new SIM, but the problem still remains. I never had this issue while using my iphone 8 with T-mobile. I suspect it has something to do with Carrier settings on my phone, but I cant figure out what exactly is the problem.

Comments

Verizon_Support

Keeping you connected with a reliable signal is important to ensure that you have a good experience, o0tushar0o. We are here to work toward a resolution. Does this problem happen indoors or outdoors? Is there is a specific location this problem happens in?

DavidC_VZW

o0tushar0o

No it happens consistently everywhere- Indoors as well as outdoors.

o0tushar0o

Is anyone from Verizon planning to help me out? I'm paying for an unlimited plan and here I am hopping between wi-fi networks in the middle of Seattle, as if I were traveling in a foreign country.

Verizon_Support

Can you tell us what you mean by dropping? Do you get no signal (3G, 1X)? DoloresK_VZW

o0tushar0o

The signal completely disappears and my iphone shows "No Service". As soon as I restart my phone I i get full signal (4 bars with Verizon LTE displayed), data starts working normally. But then after about 60 secs, the signal disappears again and goes back to "No Service".

Child Item