Hi! Did the new update last night, then my phone froze and did this- pic attached. Unable to restart it for hours now! Help!
Updates are meant to improve and enhance your device, Angelalala. We're sorry to hear this happened with your device. Let's take a closer look into this. What happens if you attempt to restart the device, http://spr.ly/660819FP8? Has there been any damage to the device?
DanielleR_VZW
