I can receive codes and messages from everyone but Facebook.
Yogicgardens, making sure you are receiving your text message Short Codes from Facebook is important. Let’s review the details. When did this concern start? Are you receiving an error message when you request the Short Code verification?
We have sent you a Private Message to further review this matter. Please respond to that message. Thank you.
SylviaT_VZW
I am having the same issue and it is very disturbing. I cannot receive my sms message from Facebook to receive my code but can receive messages from all other companies. This is 5 days now and I’m upset with this problem.
Wildjoe01,
I want to get to the bottom of this concern for you, as receiving text messages is an important part of managing many of the accounts we keep these days. You mention getting messages from other companies, are these of the "Short Code" variety (the number sending you messages is 6 digits or less)?
ColinH_VZW
Did you get this figured out? Last Monday Facebook wanted me to do a security check via code sent to my iPhone and I have not yet received a code.
I am having the same problem. My daughter decided she wanted to try Facebook so we set up her page. When she went to log in again, FB was asking for a phone number to send an SMS code to verify her. The code has never come. We tried my phone number and nothing. FB now shows we have "tried the sms request too many times and have to wait 24 hours". My husband is on AT&T and set up a FB and he received his sms code just fine. FB does not respond when you submit a "problem" to them. It seems to be something on the side of Verizon. Our iphone settings have all been verified to be on what they need to be to allow sms texts. We received them from others but the FB one will not. So now my kid has a FB she can't use because she can't verify her phone number without the stupid sms text.
I was frustrated by this same issue for a couple weeks before I found the solution;
The Facebook SMS number was in my blocked contacts list for some unknown reason!
Un-blocking it completely resolved the issue and I was able to recover my account.
The same thing is happening to me. I forgot my password to Facebook. They have sent multiple SMS texts to me that I have not received.
what should I do to resolve this issue? Facebook does not respond...
Let’s get to the bottom of this. Are you having any issues receiving any other text messages? What type of phone is this happening on?
No, I am receiving all other SMS texts from bank. Etc.
What was the number
Maybemelissa, the Facebook SMS number is 32665. You can make sure it's not blocked as a contact or that premium SMS aren't blocked in your phone's app settings.
EbonyR_VZW
