Why is my hotspot being throttled after 15Gb when it's supposed to be at 30Gb? It's been happening for a while now so what do I do?
Which plan do you have?
D3monkid12, can you tell us what plan you are on? Most of the plans have a 15GB HS. DoloresK_VZW
I'm not sure exactly what the name of the plan I'm on is, but in the details of my plan it says that my line isable to enjoy all the benefits of the get more unlimited plan and shows all the benefits of that plan.
Thanks for clarifying, D3monkid12. The Get More Unlimited Data plan does include 30GB of 4G LTE Mobile Hotspot usage. Was an alert received, stating that you'd used up your 4G LTE hotspot, at 15GB of usage? MatthewI_VZW
Yes. It was a message from verizon saying that I had used up my 15Gb of mobile hotspot and that my hotspot would be reduced to 600Kbps until the next billing cycle. Then yesterday I was sent a message from Verizon saying that that they were adding 15Gb of mobile hotspot at no charge. So I guess it's resolved.
