I'm sorry to hear you are having Sim card issues. Are you a current Verizon Wireless customer? Where did you get this device from? When did you start seeing this error? Was this after a software update or an app that was downloaded?
JoeL_VZW
I received a SIM Failed message. I tried all of the troubleshooting methods. I need a new sim card. Can I pick one up at a store?
I am a VW customer and have an account
Thank you for confirming. We want to make sure that we can provide the assistance that you need with your account. Please send us a Private Message to further assist.
RogerZ_VZW
