Just received a new phone to upgrade a current phone on our of lines. Was told today by customer service,after following ALL the instructions, that with the newer phones, there’s a 24 hour delay/transaction is pending before the cell service will be turned on. This is a GIANT load of garbage. There’s nothing in the purchase process that says, btw once you get the phone in hand, you don’t get to use it for a day - nothing to be done, that’s just the way it is ... Verizon used to have decent customer service and now it’s just garbage
