This is very frustrating for a very long time Verizon customer. Had a live chat which got Verizon notified that I have no service (zip 64641) however, there is nowhere to check on progress of fixing the issue or possible time till it's fixed. Verizon is not keeping in touch with me and I am left with a cell phone that says "No Service"! I have no landline (like many others) and it's darned inconvenient to leave the house and drive who knows how far till I have service! Simply ridiculous for a company like Verizon to have such complicated issues for service tech! My power company does a much better job.
That DownDetector site is not super helpful either.
There should be a much easier way for customers to contact Verizon and monitor outages so we are not just left sitting with no service!
