I have been with Verizon for over 20 years - went with Verizon because they had the best signal strength in the rural area I live in. These days, quality is hard to come by. Who thought Verizon would fall in line with this poor business practice. I've read many posts concerning a decrease in signal strength lately, with Verizon neither offering a good explanation or resolution. I noticed the signal strength reduction significantly about a week & a half ago. 3 devices could not access the internet at all (cell phone, jet pack, tablet), for several hours. My daughter was in live class for school, & couldn't return to her class. I thought maybe it was a fluke that day, but the strength has not returned to what it once was. I attempted to call Verizon that day, twice - was on hold over 45 minutes both times & never talked to anyone. Who has time to wait like that? Clearly, it's not a device issue, since 3 different devices are having the same issue. Also, this has never happened in the past, no matter how much data was used for the month. We rely on Verizon to access the internet, as there are no providers in my area that offer dsl internet access. Our only other option is dish access, which isn't practical, especially during bad weather. Sadly, I will be shopping around for another service, as this is ridiculous. I pay a lot of money to Verizon for unlimited data. What's the point when you can't even access the internet? I'm throwing my money away. Too bad Verizon....maybe you got too big too fast, or maybe you've purposely done this for 5G. I can't say.....& obviously, neither can your employees.
