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Slow Data Speeds 51111

I'm on the "Play More Unlimited 5G UW" plan and when i'm at work (zip code 51111) I'm getting terribly slow data speeds (.09 mbps to .83 mpbs down and .83 mbps to 2.98 mbps up). When I'm at home (zip code 51104) the speeds are great. I'm not hooked up to Wi-Fi at either location. This started happening after switching to the new plan. Is there anything I can do to get the data speed up when I'm at work?

Comments

Verizon_Support

Hegjay, we always want to help ensure that you are getting the best service possible wherever you go. Do you see slower speeds only while inside or at the mentioned ZIP Code in general?

JoseL_VZW

DMathews1

Are you on 4G LTE or Verizon Nationwide 5G service?

Hegjay

I'm on the 4G LTE network.

Hegjay

Yes, the slow speeds are inside the 51111 zip code, and it is always slow.

DMathews1

If you are on 4G LTE network, there is no way you should be getting such lousy speeds at work. I guess the Verizon Rep was asking "do do have the same lousy speeds inside your work building and outside your work building" in 51111 zip code?

Hegjay

The slow speeds are both inside the building and when I'm outside.

Verizon_Support

To rule out another component, dial #3285 on your device. When calling the My Verizon app will share how much data has been used this billing period.
How much data has been used?

The reason for asking is because with the Play More Unlimited plan "in times of congestion, your data may be temporarily slower than traffic after 50 GB/month/line. For original Play More Unlimited (available before 8/20/20) your data may be temporarily slower than traffic after 25 GB/month."

https://www.verizon.com/support/play-more-unlimited-faqs/

Hegjay

I've used 4.8Gb.

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