Hope someone out there can help me with this or had a similar problem an knows the solution. I am a new customer, bought a bran new phone. The phone I bought had a promotion price of x dollars a month making the phone x amount of money. ( I don't remember the amount) I bought the phone out right. i asked in chat and was told I would get a $15 credit for the next 24 months. That would bring the cost down to what the promo instalment price was. After 2 nd bill, and no credit to account I contacted chat again, guy I got on chat said Verizon dose not offer deals like that. Any ideas how to resolve this?
