Will switching to LTE from 5G improve voice call connections?

I just got a Galaxy Fold 2 and the quality of my voice connections (dropped calls, can't hear me, etc.) has dropped noticeably from the S10+ it replaced. Will forcing an LTE connection help? I think "no" because that's really a "data thing" not a "voice call" thing?

Accepted answers

aprayiii

I opened a ticket with support and am getting a Network Extender sent to me. But as an FYI I have found that switching to LTE seems to increase the signal slightly. -115 dBm to -112 dBm right now. But the number does change frequently so it's unclear if it helps.

All comments

Verizon_Support

aprayiii, congratulations on your new phone. We apologize for the issues you are having with your calls. You deserve crystal clear calls at all times and we want to help. Do you have the Advanced Calling setting turned On? Samsung Galaxy Z Fold2 5G - Turn Voice & Video On / Off

https://www.verizon.com/support/knowledge-base-233726/

JacobG_VZW

aprayiii

Thank you for responding @vzw_customer_support
! Yes - I have HD Voice and Video Calling turned on.

aprayiii

Hi, any updates?

Verizon_Support

We know how important it is to stay connected. Have you tried completing a network settings reset to refresh your connection? If you're not familiar wit t his reset, please see this link for the steps: https://www.verizon.com/support/knowledge-base-233688/ .

aprayiii

OK I have reset and we will see how it goes this week.

aprayiii

@vzw_customer_support
I did this but it did not help. What is the next step?