For the past two months my Verizon app says to update and you click on it and it just spins. Cannot get it to update. What can I do? I am on a Samsung Android that is working good otherwise.
birthdaygal, we certainly want you to have access and be able to update your My Verzion app. Please reference the link attached to ensure that both Google Play Services and the Google Play Store are also up to date. http://spr.ly/6604HFqg4
If not already, please also go into your Apps list in Settings and Force Stop and Clear Data on the My Verizon app. This will help revert the app back to it's original version and give you the best chance at being able to update the app going forward. Keep us posted if this helps.
AlanS_VZW
I tried all of that and it still just sits and spins and will not update this app. I am missing every month my rewards.
We certainly do not want you to miss out on any rewards, birthdaygal. When you go into the 'Settings' do you have an option to 'Disable' the app? - GregL_VZW
Yes, disable is an option. I was afraid if I disabled I would lose my verizon rewards...?????
