Hi all, placed an order May 13, 2021 for same day pick up. It’s been over a week and still no phone. Nobody in CS is able to tell me anything about the order aside from, “it is in process”. I can’t cancel the order online and CS reps have been unable to cancel the order. Normally I wouldn’t care so much because I know the order will be canceled if it’s not picked up within three days of it being ready. However I actually want the phone. I’m using my old phone for t for a decent amount trade in value. I’m also using device dollars to pay for it a little bit. So it’s not like I can just go in to a store that has one in stock and buy it. And I’ve already paid for sales tax because I’m planning on paying for this over the course of 24 months so if sales tax needs to be paid upfront. So here I am stuck without a phone, nobody can give me answers to what the is going on with the order, and I don’t know what the heck I’m supposed to do…very frustrated.
Anyone else having any issues?
