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New customer complaint

i want to get in touch with the corporate office to file a complaint. I haven't had voicemail for two weeks since i have become a new customer. I have spoken numerous times through chat and no one knows what to do do. Customer service closes at 7 p.m. How is that even possible with a large company like Verizon? I was able to speak with customer service on the phone at Mint Mobile until midnight.

Please give me a phone number for the corporate office. The customer service is terrible.

Comments

Doggo

You dial *VM (86) for voicemail to set it up.

Verizon_Support

We strive to deliver an exceptional customer service experience & are saddened to learn you've received less than that. We deeply apologize for the trouble you've encountered getting support with your voicemail. We have various ways to reach us here: https://www.verizon.com/support/contact-us/ but we want to help via this platform. I've sent you a Private Note to assist further.

KiaH_VZW

Ann154

@counsel3
wrote:
i want to get in touch with the corporate office to file a complaint. I haven't had voicemail for two weeks since i have become a new customer. I have spoken numerous times through chat and no one knows what to do do. Customer service closes at 7 p.m. How is that even possible with a large company like Verizon? I was able to speak with customer service on the phone at Mint Mobile until midnight.
Please give me a phone number for the corporate office. The customer service is terrible.

Did you even set up the voicemail after activating your line on the Verizon Wireless network?

counsel3

The voicemail wouldn't even set up at all....Verizon has since resolved it.

Ann154

That doesn't sound serious enough to warrant making a corporate complaint.

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