I've had this phone for about 2 years with no problems. Still running strong. Last weekend, I fired up my voicemail app and instead of listing all of my messages and when they were recieved (basic visual voicemail), it says I have a few message and to call my voicemail to access them.
Essentially, visual voicemail stopped working. The phone is the latest Verizon release of software and all my apps are up to date. I am using the green icon Samsung "Visual Voicemail" app which has worked for years.
If I log into the Verizon support site, it says my phone is "Not Supported" for visual voicemail which is obviously not true as I have been using it.
Tech support could not help me. We tried resetting network settings or having them manually add the feature and no go. So strange.