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What is Verizon Home Protect
I received a $40 charge for Verizon Home Protect. I don't remember ordering that. What is it?
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S25 Ultra charging issues
Is anyone else having problems with the plug in charging port? I've gone through two phones and still have the same issue.
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Why is my voicemail personal greeting keeps changing back to a generic vm greeting
To Verizon Executive Support / Escalation Team, As a 17-year customer and real estate agent relying entirely on my phone to close deals, I am escalating a severe ongoing issue. After upgrading to a Samsung S26 Ultra on May 22, my phone stopped routing incoming calls to my custom voicemail. Instead, callers hear a generic…
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Why isn't my visual voicemail working?
My voice mail isn't working. It shows a vm coming in and then it errors out. It shows no messages when I go to voice mail app either. Any solutions?
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Locked Status
How do I Unlock my mobile Device form lock status ?
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Prepaid account
I am looking for a Samsung phone that is prepaid that has internet ability from 80 to 100 dollars.
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Unlock device
I purchased a Samsung Galaxy Z Flip6 (SM-F741U) second-hand in Vietnam. IMEI: ***** The phone shows a message saying it cannot be activated on another carrier and asks me to contact Verizon. Could you please check: Whether this device is still SIM locked to Verizon? Whether it has already met the 60-day unlock requirement?…
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phone does not respond to at all!!
my phone is locked, it says something about the DNS provider couldn't be accessed please respond i have some real health issues and if I have to call an ambulance i'm in bed shake now I need them a phone working as soon as possible. I cannot walk, help! Please respond. I can answer the phone and talk to you, I want you to…
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Lock screen
I have somehow loaded up Top Stories at the bottom of my lock screen and do not know how to get rid of it. Please help.
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locked out
i have an older samsung galazy phone and i am locked out. I do not remember my username and password to unlock my phone. How can i gain access again?
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Why is my S8/Android 9 getting a system update after 10 years?
I'm very leary to install it (although I realize I may not have a choice). Its bound to break something after all these years (yes I'm a cynic). Did anyone else get this notification? It says its System Update 40. I searched and it looks like it belongs to S21.
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IMEI add it to your device database?
My phone is a factory-unlocked Samsung Galaxy S25 Ultra purchased in South Korea. The model number is SM-S938N. It supports eSIM, but Visible’s IMEI checker says it’s incompatible. Could you manually verify the IMEI or add it to your device database IMEI : *****
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Verizon S24 phone problems
In the last 3 weeks I have been virtually unable to reach the internet using my phone without using my home wifi, which kind of defeats the point of having unlimited data plan. I am in a cell phone tower desrt, just within range of towers, but on the outskirts of them I get a 4G one bar signal at home. Search times out…
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No access to account for my voicemail
Why can't I access my voicemail account.?
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Cannot activate eSIM on factory-unlocked Galaxy S26 (Need IMEI added to system)
Hello, I am trying to activate a Verizon eSIM on my wife's phone, but it is not going through. The device is a brand-new, factory-unlocked Samsung Galaxy S26 that was recently brought over from South Korea. It is completely unlocked and not tied to any carrier. Since it is an international model, I suspect that the…
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Refill card
Is a verizon refill card compatible with my device Samsung
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Account changed
Changed from business to personal account. Do I set up a new online account?
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Clearing cache on s 26 plus
Is there a way to clear all cache 1once or do you have to do it individually
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Name Change
I recently signed up with Verizon. I have 2 Galaxy A37 phones. One is mine and one is my husbands. Hubby's phone shows my picture and my name. Is there a way to fix that so it shows his name and photo? TIA
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Has anyone found a fix for newer Samsung phones dropping service constantly throughout the day?
I will start by saying I have a Samsung s24fe. Back sometime in February (I believe) my phone had an update and since then it constantly drops service. One odd thing it does also is when I am receiving a call I try to answer it but it starts to answer then basically freezes until they hang up. From talking to others they…
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Language
My Verizon app is on Spanish and I need it on english
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Microphone disappeared from keyboard May 2026
Anybody know how to get the microphone 🎤 back? It's all turned on in settings but still missing.
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Will a t mobile phone work
Will a t mobile phone work
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Ui 8.5 update
When are you going to push though the update for 8.5 i have all ready waited long enough as you dont support the beta im if I didn't just get a s25 ultra in January I be looking for new provider.
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Verizon carrier unlock
I got a gift of samsung s25 plus from a relative and he also given me the phone box too and its IMEI No:- ***** and ***** but after feb android update my phone block the network and i already wait for 60 days to unclock but its still same , Notification which i am receiving is `` Phone services 9:40 PM Change carrier…
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Find a friend's phone
Need help finding a lost phone
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Critical Security Mismatch & Sync Error - Model G781V
Hello Verizon Support, I am experiencing a persistent technical issue with my Samsung Galaxy S20 FE 5G (SM-G781V). There is a critical discrepancy between the update server and the Android system. Issue Details: Current Build: G781VSQSLHYI1 Update Menu: Reports "Your software is up to date." Security & Privacy…
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My phone is now my son's AT&T phone...
My Verizon phone was hijacked and given the phone herpes...aka a legion of viruses...so. my son switched me his AT&T phone with my phone #. Should this be off my bill and refunded? How long to I need to pay for the phones BTW? I could have a new truck by now...please advise...
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Claims
Once you buy version protect how long is it before you can make a claim?
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Device is unlocked but other SIMs dont work
I have a Z Fold7 which is confirmed to be unlocked by Verizon support, their call centre has confirmed it, the people at the store say its unlocked and even the prepaid number that I call tells its unlocked. But when I put another sim in it I get the pop up of Change Carrier - Sorry your device cant be activated. For help…