So, I'm merely trying to get my iPhone 6 Plus repaired/replaced via insurance. Sure, it's an old phone, but when it was working, I loved it. I don't want to have to buy another phone right now. I cannot tell you how many hoops I've already jumped through, so to cut to the point: I have Total Equipment Coverage Insurance on the phone, purchased when I bought the phone. Cost is $11.40/month. That's $136.80/year. I figure I've spent close to $1k on insurance alone for it. Contacted Verizon/Asurion to file a claim. CSR tells me phone is no longer under warranty. (Manufacturer's warranty, yes; TEC EXTENDED WARRANTY, no, according to the Plan information.) Granted, I'd have to pay the deductible of $189, but I'd rather go that route than have to spend big bucks on a new phone. Anybody out there have any advice? I cannot tolerate getting the runaround from these companies.