Good day. I'm having an issue using the direct carrier billing option to make in game purchases for the game called puzzles and survival. Other users of the game starts that they are able to use this feature but I receive an error message that says "content is barred on the route". I initially thought this was either a play store or app issue as I can bill content from other apps using carrier billing. I contacted the developer who stated they can't find any issues on their end and haven't encountered this issue before. I contacted Google who had me do all of the troubleshooting steps I've done countless times before contacting them. They then escalated the issue to a Dept that stated they have checked their services and my Google account and everything is setup as it should. They instructed me to reach out to VZW as the message I'm receiving is only something that shows up when prepaid accounts try to do carrier billing as they are not eligible for that service and Verizon is declining the payment. I've reached out to vz and reps have no clue what's going on.
