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ASK-NCQ1338 signal and band information

How can I see the detailed LTE band and signal strength information on the ASK-NCQ1338 LTE Home Gateway? Most hotspots have a menu option option to see the connection details. This is very helpful when selecting the device location. I can't find this in the menus or user guide. All the device seems to say is whether it is connected.

What am I missing?

Comments

Verizon_Support

I understand the importance of getting the details of your device, excelte. Please try the following link, and let me know if that helps.

https://www.verizon.com/support/knowledge-base-238374/

-Vanessa

excelte

Thanks! I saw that article as well. Unfortunately that info is no longer available with the current firmware. The current manual does not show that info either.

lifeasandythompson

Agreed. @vzw_customer_support
what options do we have to help determine the band the router is connected to?

Verizon_Support

excelte Sure thing. We are here should you need anything. -Dolores

Verizon_Support

Excellent question! If you do not mind us asking, is there a particular reason why you are checking the band that the router is connected to? ~Gilbert

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