5/19 Purchased new phone IN STORE. They had no stock and offered to have it shipped to me 2 day mail.
6/3 Still no phone. UPS says its lost and to call Verizon. Verizon says they can cancel my "order" and I have to wait 8-10 days to re order something I already bought once. I have already paid fees and taxes once in the store.
4 different representatives...4 different answers
I only expect a fair and expedited solution. I have waited long enough for a 2 day shipment and would like some decent treatment as I have been a Loooong time customer.
