How do I speak to a manager. I have logged anywhere from 2 to 4 hours every month since August, that's at least 18 hours. Everytime I get promised they will take care of it and give a credit for my time and hassle. Everytime it's a lie! Nothing get fixed, nothing gets credited. I have 6 buisness lines and they don't care. After first few months I tried to refused agent and tell them I will only speak to manager, most refused and the one who agreed kept me on hold for 2 and half hours and I had to get back to work. Everytime I call I have to explain it allllll over again and they have to look into it allllll over again
