Hi,
I'm trying to transfer my number (Verizon) to my husband's account (Verizon). We completed all the steps and everything said it went good on both ends.
Well, the number transfer never went through and now my account is stuck and is ineligible for transfer due to a pending order. I have called customer service, the transfers department, and multiple chat supports. I have been given MANY different answers ranging from it will fix on its own, to this will take a few hours to clear, to there is no timeframe known. Everyone I spoke to has created tickets but no actual answers.
This is getting ridiculous, I keep hearing from customer service this is a common issue and it should be resolved but nothing is happening.
@vzw_customer_support
