I received my order of a iPhone Pro 13 today, and it was clear that during the shipment process the package was tampered with. I received an empty iPhone box with a charger inside of it. I waited to get on with a representative and was told a ticket was created, and was provided a ticket number and told it would take between 2-5 days to hear any next steps. Since its a lot of money involved, I was hoping there would be a way for me to monitor this ticket online and communicate with Verizon about it online. Is there no way to do that?
