My verizon bill has gone from just under 300 to now over 435 a month. One month the bill was 660 another month over 1k and another month over 500. I never received the promise credit of 444 for my son’s phone. Mine was returned and although it showed shipped to warehouse I was charged the remainder of the phone balance. I’ve tried to resolve this numerous times with customer service and just kept getting the run around. You would think as a loyal customer for 15 years they would want to take care of you. Apparently not..
