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Message+ or equivalent

PATWOR16

I got my old Samsung Galaxy Core Prime G360 when we went with Verizon years ago. That phone began having an issue. So I bought through ebay the same phone -- Samsung Galaxy Core Prime G360. On the original phone I had Message+ for texting [red icon with two chatboxes on it]. What I have on the new phone just says "Messaging" [with a white envelope, with a yellow message sticking up]. Yet, I don't even see this "Messaging" when I click Application Manager. Is there a way to get Message+ or some equivalent on this phone?

Comments

Verizon_Support

We want to ensure you can use the right message app, PATWOR16. Message+ is now called Verizon Messages. Are you able to find an app called Verizon Messages in your Play Store? You can learn more here, http://spr.ly/6607MMgmP. -Danielle

PATWOR16

Danielle, when I look in Google Play Store I searched for "Verizon Messages". I don't see it. I have android vers 5.1.1

acraftylady2

If it's not showing up in the google app store that may mean it's not compatible with that device. It's a red background with white chat windows on the red and clearly says Verizon messages. Is the phone a verizon phone or unlocked? Maybe if it's unlocked is why, no clue.

PATWOR16

Yes, I remember, its a red icon with the two white chat boxes in it. When I turn the phone on it says Unlocked before the phone fully loads for usage. The phone was bought on Ebay, its the same exact Samsung phone as I bought originally from Verizon, but obviously its not "from" Verizon since I got it through Ebay.

So, maybe the texting feature I have now is the only one for me in this case?

Since I still have, and I can still turn on the old phone, I wonder if there is a way for me to transfer that over to the new phone.

Or, if there is another texting option you know of ??

Verizon_Support

PATWOR16, I use Verizon Messages and I know how important it is to have a messaging application like this. I do want to set the expectation that the device you have and the software you are running is older and Verizon Messages will not be able to be used on the device. I recommend doing some research and see if there are other third party messaging apps that are like Verizon Messages. One app I know that is popular is WhatsApp. This is not a Verizon application and this is something I see a lot of people use.

-Santo

PATWOR16

Santo, maybe I'm mistaken, I thought WhatsApp was a chat thing, like Messenger on FB. If so, that wouldn't work for me. I would want to be able to receive and send texts to contacts on my phone.

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