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Poor LTE Coverage - Burbank California

LTE Coverage is nonexistent at best in Downtown Burbank, Ca. My phone displays full bars and LTE coverage and I'm barley getting 2mps. Most apps on my phone won't even load and some even display "no internet connection". This is the center of town, right next to a major freeway. No excuse to not have LTE service here! Verizon evaluate your network and provide decent speeds in major metropolitan areas!!!

Comments

Verizon_Support

Hi captkaous! That is not the way we want you to feel, we can definitely help you by checking options. I know that having quality service is very important. Please DM me, it will be my pleasure to assist you.

>Salma

captkaous

Hello Salma, what kind of options do we have?

Verizon_Support

captkaous, It sounds like the coverage is definitely within that area as you're receiving full bars of service. There can certainly be factors that may impact your service such as congestion on the cell site, plan restrictions that may impose network management when accessing a congested cell site or obstructions from hills/mountains etc. So that we can look into the coverage for the exact area in question, what zip code are you experiencing connectivity issues in?

-Genesis

captkaous

Thank you Genesis, the zip code is 91502. My office is located on the corner of North First Street and East Olive Avenue. Any insight, would be greatly appreciated.

Thank you

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