I am embarrassed to say I fell for the Verizon promo rip-off false advertising and “pre-ordered” an i14pro from Verizon with a trade-in allowance on my current iPhone. Instantaneously, my billing account was updated with the increase in my monthly rate as well as the monthly charge for my new phone, which I still haven’t received and no shipping date available. I ordered on 9/13. Verizon deceptively created a shipping label so that the revenue recognition process could begin. Only problem, to recognize revenue there needs to be a product! Verizon shows a ship date in one spot of my order history of 09/17 and in another spot 9/23. Shipping says “2-day UPS” On the UPS tracking, I set up an account with them, they said they can’t update shipping because they don’t have the product to ship. So if nothing happens by 9/30, an SEC quarter end cut-off, and other customers are experiencing the same issue, Verizon is committing a gross fraudulent overstatement of their revenue and earnings. Further, I have a deadline to turn in my current phone in trade-in or I lose my disoount! Huh? I don’t have my new phone and no one will help get to the bottom of this. UPS can’t track a shipment that hasn’t happened.
