I signed in and got to payment at which time it kept saying try again later. I kept trying again several times! It was very inconvenient since I got to my destination a couple days later at which time I got a text saying to pay my bill and that penalties might apply. I just paid my bill online as it was working this time. As a faithfully paying customer with no late payments, please assure me that your IT Department will remedy this inaccessibility problem and that Verizon will reverse any penalty charges incurred. Thank you, Calvin
