apparantly the phone updated to S3RQ32.20-42-10, now nothing works, cant make or receive calls, none of the apps work ( complete lockup requiring a reboot ) Verizon customer support is apparantly closed, running out of options -
Just finished with Verizon tech support - claims they cannot revert the OS - which is incorrect, it CAN be reversed, they just don't care to - We're going to contact Motorola support, but ultimately the burden falls on Verizon. going to look at other cell providers, cant function this way.
Motorola refuses to address the issue, guess I am going to have to get a new phone - ( this one is only 4 months old ! ) Thanks to Motorola and Verizon for standing behind their products !
https://www.xda-developers.com/android-13-android-12-half-baked-os/
Wow glad I don't buy Motorola since it seems like they don't stand behind their phones. LG update bricked a phone once and LG had me send it back and they fixed it. Cost me nothing to do this as they gave me a prepaid mailer. They admitted it was there update that did it.
Having issues with your device after you do an update is not cool. The updates are created by the OEM of the devices. Reaching out to them is the best way to get the issue resolved. *Rhonda
