Media Manager for MAC

OK, I received a message that Media Manager for Mac was ready, I downloaded and installed it ok. Followed all the instructions but when I try to bring it up on my tv under media manager I get the message that media manager can't be found. Any help is appreciated. thanks

Accepted answers

alanm47

Thanks for your input. I had a Mac Time Machine in line between the router and the computer. I rearranged the wiring and now my Media Manager is working fine. Many Thanks!!!

All comments

tsauter1

I could be wrong but I believe the verizon end of the media manager for Mac wont be ready until the 29th. Also, how is your network set up? if you have the computer on a subnet of the verizon tv network it, the stb won't be able to see the computer with out a manual route set in the routers.

ksoza1

Announcement on STB said 10/20 for Mac MM. Downloaded Mac app from site and set up fine, but nothing shows from MM on STB. Have successfully pinged STB from computer as suggested in FAQ. Computer connected via hardwire to router, no other issues with DVR, VOD, internet, etc.

Is there a firewall or security setting on the Verizon router that needs to be set or something in Mac networking setup that needs to be changed?

tsauter1

I read in another post that it uses port 18001. You might want to try turning off any firewalls on the mac. if it works after that then an exception needs to made for the port in the firewall.

ksoza1

Problem solved - at least the connectivity. It was the forewall on the Mac - useing the Security icon in System preferences. Added Verizon MM as an exeption App and access is there.

Bad news as others have found is it appears no AAC or Apple Lossless files play, which make up a good part of my iTunes library. Tried to play a song and it locked up on screen with no way out. Also, limited setttings on photo display options, but I guess it is a step forward being even on a Mac, albeit a small one.

alanm47

I tried that and I still can't get it to work. I wish Verizon would check to make sure their products actually work first before they announce that they are available.

tsauter1

@alanm47 wrote:
I tried that and I still can't get it to work. I wish Verizon would check to make sure their products actually work first before they announce that they are available.

Do you have a secondary router between your computer and the Verizon router? This maybe a stupid question but was media manager running on the computer when you tried to access it from the TV?

alanm47

Thanks for your input. I had a Mac Time Machine in line between the router and the computer. I rearranged the wiring and now my Media Manager is working fine. Many Thanks!!!