My Verizon email "print" button opens a blank "print preview" window.

ymca-tech

Help! I am running Windows 7 and I.E. 8. on a new HP Pavilion. I cannot print an email from the Verizon Web site in a "printer friendly" format without the entire web page printing and advertising. I get a blank pop-up Window where the "preview" should be.

I believe I should be able to get an answer from the support helpline, but I cannot. Apparently I have to pay for "premium service" if I understand the sales pitch I get every time I call support, but no one takes the time to tell me what is included in "premium" service. I can print from other web sites using a "printer friendly" format.

dslr595148

#1 In mine, I got text that says This message contains unloaded images.

So: I had to click on load images.

#2 Then I clicked on print.

#3 I am on Windows XP SP3 with Firefox, it works fine here.