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Ports are blocked on Westell 9100-EM

Here's the setup:

I had the D-Link router and the Motorola MIN. Port forwarding worked fine, I use port 21 for FTP, port 80 for web and 3283 and 5900 for remote access, 1723 for PPTP.

The D-Link is having intermittent problems with connecting so Verizon has sent me the Westell.

It appears that all ports but 21 and 80 are blocked, as none of the other services work any longer.

Has anyone worked around this issue?

If I hook up the D-Link it works, but the connection drops, The Westell handles the FTP, but I can no longer use the VPN or remote access.

I used Canyouseeme.org to test the ports, and the required ports aren't open on the Westell. I can only figure it to be a firewall issue.

Any ideas? If not, I will return the Westell to Verizon and buy my own router, but based on what I pay them, they should provide it.

Comments

Hubrisnxs

You should assign your dlink a static lan address (192.168.1.75 for example) then put the dlink in the dmz of the westell. A router in the dmz will not have any ports blocked and then you can go back to your normal port forwarding rules in your router.

If you have to portforward in the westell, its pretty easy to do, but I would just use http://www.simpleportforwarding.com/ and let the utility do it for you.

martyd2

I have a static IP attached to the router and to the host computer.

The Westell router ports seem to be blocked. If I put the computer in the DMZ, it negates the whole VPN idea

Hubrisnxs

its not advised to port forward through each individual gateway imo. when you put your router in the dmz, you are allowing your router to control the VPN instead of the westell. you can set up the westell to do port forwarding if you don't like doing it that way, but it doesn't negate the vpn as long as you are doing it through your dlink. the website above will help you portforward your westell if you want to go that path.

You can also go to www.portforward.com and search under routers, westell 9100 EM and it will give port forward instructions as well. what you want to do is not uncommon, and there is nothing wrong with the router, you just have to program it for what you want it to do. A lot of users use the westell and actiontec succesfully for VPN's. Give it a shot, and if you get stuck, let us know where and how and maybe a screen of some of the port forward rules (sans the ip address, we don't wnat your public address for safety and security reasons)

martyd2

I guess I'm not being very clear.

The Westell 9100EM IS the router.

It is hooked up to my desktop computer that I use as my home server.

My Home computer (desktop AND the router) both have static IP's

I use No-IP as a Dynamic Domain provider.

When I use mu old D-Link I can port forward to ports 1723, 21, 22, 3283, 5900, 80 and 25.

I really only need 1723 (PPTP), 21 (FTP and 5900 and 3283 (Apple Remote Desktop/VNC)

When I use www.canuseeme.org all of the ports are open

When I use the Westell, only 80, 21, 25 and about 3 others are open.

In the security log of the Westell is describes an NAT error, not able to retrieve or conflicting IP's, which is unusuall as I am not

using NAT/NAPT

Unfortunately, the link www.portforward.com does not list the 9100EM, I looked there last week

I guess I am frustrated because I have setup D-Link, Linksys, Cisco etc routers and never had this problem

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